What are chatbots? Chatbots are software-based conversational artificial intelligence (AI) that businesses use to enhance customer experience. They interact by simulating a human-like response through a chat interface. In businesses, they can fill online customer service roles, answer FAQs and...

Why does Versantus exist? Ooh, big question! I started Versantus because I wanted to improve my life and the lives of others. I can't do much, but I can make technology easier to understand and use, and can help people do amazing things with it. I didn't have lofty ambitions when I started, and my...

G-Cloud is a Government framework launched in 2012 aimed at making procurement easier for public sector organisations in the UK. G-Cloud enables organisations to procure services without the need to run a full tender process. They can use the ‘Digital Marketplace’ to search for and purchase services...

Versantus certified on the Acquia Cohesion early adopter programme

We've all been there, you've got a deadline to meet and a critical piece of tech has failed on you. You send your support ticket into the support desk abyss and you sit there waiting for a response hour after hour. You're not sure if it's even been noticed .

So you’re watching The Apprentice, and the cocky team manager has just declared that they’re the “best of the best!” and that ‘”failure is not an option!”. A few minutes later, you’re guffawing at the TV as their project falls apart around them.